The insurance industry is characterized by a high volume of transactions, complex compliance requirements, and an ever-evolving customer base. According to a report by McKinsey & Company, process inefficiency is one of the major challenges in the insurance sector, often leading to increased costs and reduced customer satisfaction. In an industry as dynamic and competitive as insurance, staying ahead of the curve is not just an advantage, it's a necessity. Business Process Management (BPM) has emerged as a transformative force in the insurance sector, revolutionizing operations from claims processing to customer service. BPM in Insurance Industry steps in as a remedy, providing a structured approach to managing these complex processes.
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