The solution allows bank officials to gather all the details they need in a dispute and to add documentation to the situation. In order to determine the appropriate action in the dispute, each transaction is examined by the Dispute Resolution Team.
Disputes and chargeback processing is a labor-intensive and expensive process for many organizations for financial services. A quicker card dispute card settlement can be accomplished with this method, which can result in increased profitability on the bank’s card portfolio. It also helps to minimize human error and mismanagement, thus reducing the rate of attrition of customers.
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